Keikyu EX Hotel Minato-Mirai Yokohama Information

The Wi-Fi ID and password are displayed on the TV screen.

After entering your room, please check for emergency exits.
There are signs inside the doors to help you find the nearest emergency exit.

Please note that the guest room telephones cannot make outside calls.
To call the front desk, please pick up the receiver and press 55.
To make a call between rooms, please pick up the receiver and dial the room number.

On 1st and 2nd Floor, due to security reasons, the hotel entrance door is locked from 1:00am to 6:00am.
For guests staying at the hotel, please use the card key to unlock the entrance door.

Business hours 15:00-25:00 / 5:00-9:00
*Towels are not provided in the large public bath, so please bring them from your room.

We strictly prohibit anyone other than guests from entering the guest rooms.
Please meet in the lobby.

If you lose your vouchers (including breakfast vouchers), you will need to purchase them again.

The final cleaning time for your stay (2 nights or more) is 2pm.
If you would like your room cleaned, please attach a white cleaning card to the outside of your door.