Inquiry

[Request to resend inquiry due to system malfunction]

Due to a system malfunction, we were unable to properly receive messages submitted through the inquiry form between approximately 2:00 AM and 10:20 AM on Thursday, August 6, 2026.
We sincerely apologize for any inconvenience caused to our users.
If you contacted us during the above time period and have not received an automated reply email from us,
We apologize for the inconvenience, but please contact us again via the inquiry form.

Thank you very much for your continued patronage of Keikyu EX Inn Hotel Group.

  • In principle, we will respond by email, but we may respond in writing, by phone, or by fax.
  • Depending on the content of your inquiry, it may take some time for us to respond.
  • Depending on the content of your inquiry, a person in charge of the relevant hotel may respond directly.
  • This page uses SSL encrypted communication to protect your privacy.
  • When contacting us, please fill in the following information accurately.
  • Please be as specific as possible regarding the content of your inquiry.
  • The personal information you provide will be used only to the extent necessary to respond to your "Inquiry" in accordance with our privacy policy.

Before you contact us

Frequently asked questions about our hotel are listed in the "FAQ" page.
We hope you will find this information useful before making an inquiry.

FAQ

Contact Information

Keikyu EX Hotel Sapporo

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