Thank you for your continued patronage of Keikyu EX Inn Hotel Group.

On Monday, October 19, 2026, between 9:20 AM and 10:00 AM, and again between 12:30 PM and 1:00 PM, a malfunction occurred in the official website's reservation system that prevented users from performing reservation-related operations.
We have confirmed that the service is currently functioning normally.

[Date and time of occurrence]
Monday, October 19, 2026, around 9:20 AM - 10:00 AM and 12:30 PM - 1:00 PM

[Details of the problem]
We have been experiencing an issue where users are unable to perform reservation-related operations (new reservations, changes, and cancellations) on our official website.

We sincerely apologize for any inconvenience and trouble caused to our customers.

Keikyu EX Inn Hotel Group